WhatsApp
business
Boost business communication
What it is and how it works
Communicate your business
WhatsApp Business is a free solution developed to facilitate professional communication between businesses and customers. Designed to make conversation management more efficient, the platform offers specific tools that allow you to present your company profile clearly and automate responses, ensuring quick and personalized interactions.
For your business
what WhatsApp Business offers
With WhatsApp Business, your business can significantly improve communication efficiency by delivering fast, personalized responses that increase customer satisfaction and build loyalty. Learn how this platform can transform the way you interact with your audience, simplifying day-to-day management and boosting your online presence.
- Company ProfileCreate a business profile complete with useful information such as address, hours, description and link to the website, to make your company better known.
- Automated messagingSet up welcome messages, quick replies, and away notifications to ensure timely responses and keep customer inquiries on track.
- Organizing conversationsUse labels and filters to categorize conversations, making it easy to manage contacts and follow up efficiently.
- Professional CommunicationManage interactions in a context dedicated to corporate communication, separating professional activities from personal conversations and ensuring an institutional tone.
What we do
With our support, you can turn WhatsApp Business into a strategic tool to improve communication efficiency and strengthen the relationship with your customers.
Custom configuration
We set up your brand’s WhatsApp Business profile, integrating all the useful information and company branding.
Support and training
We provide dedicated support and training, to ensure you get the most out of all the platform’s features.
Optimization monitoring
We analyze the performance of communications to identify areas for improvement and optimize the strategy in real time.
Boost communication
WhatsApp channel
Our solution allows you to integrate a WhatsApp channel within your digital communication ecosystem, offering a direct and immediate point of contact with users and customers. Through the creation of the WhatsApp channel, you will be able to send official updates and notifications in real time, ensuring clear and structured communication.
The channel is set up to reflect your brand identity.
With WhatsApp Business, you can build a more immediate, organized, and effective relationship with your customers. If you are thinking of activating this channel or want to improve the management of what you already have, we are here to help you.
We support you in the configuration, customization and use strategy of WhatsApp Business, integrating it consistently with the rest of your digital communication.
frequently asked questions
What is WhatsApp Business and is it free?
WhatsApp Business is a free solution designed for professional communication between businesses and their customers. It lets you present a business profile with address, opening hours, description and website link, and keep work conversations separate from personal ones. Jinni helps companies set it up and use it strategically.
What does Jinni do to set up WhatsApp Business for a company?
Jinni sets up the brand’s WhatsApp Business profile with all the useful information and the company’s branding. It then provides dedicated support and training to get the most out of the platform’s features, and analyses communication performance to optimise the strategy. Jinni works on new setups as well as on improving how an existing profile is managed.
Which WhatsApp Business features help manage customer requests?
WhatsApp Business lets you set up greeting messages, quick replies and away messages, so customers always get a timely response. Labels and filters help you categorise conversations and follow up with contacts in an organised way. Jinni configures these features and trains the team to use them effectively.
Can a WhatsApp channel be added alongside WhatsApp Business?
Yes. In addition to setting up WhatsApp Business for customer conversations, Jinni can create a WhatsApp channel to send official updates and real-time notifications to users and customers. The channel is configured to reflect the brand identity and integrated consistently with the rest of the company’s digital communication.
