digital communication for
Public Administration
Bring your agency closer to citizens, with simple and compliant tools
Direct, simple and compliant channels
Communication
effective
Citizens today expect timely, clear and accessible communications from any device. The Public Administration can (and must) respond to this need by adopting direct messaging tools, which can be integrated into internal processes and fully compliant with AgID guidelines.
Jinni supports local authorities and schools in the adoption of official channels on Telegram and WhatsApp, supporting managers in the creation, configuration, management and communication. The result? A closer, more modern and more efficient institution.
Effective, integrated and inclusive communication
digital solutions to inform and engage
Each channel is configured to respect the institutional identity of the entity and adapt to operational needs: quick reports, urgent alerts, event promotion or updates. We support the staff at every stage: from editorial lines to graphic models, from integration with the institutional website to daily management.
- Telegram channel for the PAWe create and configure official channels on Telegram, managed centrally or decentrally depending on the entity. Ideal for transmitting alerts, events or emergencies quickly and without dispersion.Discover telegram channels
- Whatsapp channels for municipalities and schoolsWe activate official WhatsApp Business profiles or broadcast channels to send clear and traceable communications, even with basic automation tools. Provision of templates, staff training and support for ongoing management.Discover WhatsApp channels
Official channels
Open your official channels, we support you
Write to us for a free consultation: we will analyze your needs and guide you in choosing and managing the most effective tools to communicate with your community.
frequently asked questions
How can a municipality communicate with citizens via WhatsApp?
Jinni sets up official WhatsApp Business profiles or broadcast channels for municipalities and schools to send clear, traceable communications, handle reports and automate frequently asked replies with basic automation tools. The service includes templates, staff training and ongoing management support.
Does Jinni create official Telegram channels for public bodies and schools?
Yes, Jinni creates and configures institutional Telegram channels, managed centrally or in a decentralized way depending on how the body is organized. They are ideal for quickly sending notices, events and emergency alerts to citizens, schools and associations, and integrate easily with the body’s website and social media.
Are a public body’s Telegram and WhatsApp channels compliant with AgID guidelines?
Yes, Jinni configures official channels in line with the guidelines of AgID, Italy’s digital agency, and consistent with the body’s institutional identity. It supports staff at every stage, from editorial guidelines and graphic templates to integration with the institutional website and day-to-day management, and offers a free consultation to choose the most suitable tools.
